At MundoIPTVMax, we take your privacy and data security seriously. This policy explains how we handle information collected when you contact us, request information, or purchase an IPTV subscription through mundoiptvmax.com.
1. Data Controller
The operator of this website is MundoIPTVMax (mundoiptvmax.com). You can reach our privacy team anytime by clicking Email or messaging our customer support.
2. Information We Collect
- Contact details voluntarily shared during inquiries (name or handle, email address, WhatsApp number).
- Account configuration details needed to generate and deliver your playlist credentials (device type, app used).
- Communication history from customer support and setup assistance.
We do not collect or store credit card numbers on our web servers. Payments are handled via secure third-party methods agreed upon during ordering.
3. How We Use Your Information
- Service Delivery: To generate, activate, and manage your IPTV subscription playlists and logins.
- Technical Support: To troubleshoot streaming issues, optimize EPG guides, and guide device setup.
- Customer Communications: To respond to your direct inquiries and send expiration/renewal notices upon request.
4. Data Retention & Confidentiality
We retain customer information only as long as necessary to maintain active service and support. We do not sell, rent, or trade your personal data to data brokers or third-party advertisers. All customer communications are kept strictly confidential.
5. Security Measures
We implement industry-standard encryption, SSL/TLS protocols, and secure credential generation to safeguard your communications and account information against unauthorized access, alteration, or disclosure.
6. Your Privacy Rights
You have the right to request access to the information we hold about you, request corrections, or ask for the complete deletion of your customer record and contact history. To exercise these rights, please click Email.
7. Policy Changes
We may update this Privacy Policy from time to time. Any revisions will be immediately posted on this page with an updated revision date.